GDPR Solution Bookly Customer Cabinet (Add-on)

GDPR Solution Bookly Customer Cabinet - GDPR Compliance for Bookly Customer Cabinet

The GDPR Solution Bookly Customer Cabinet is an extension for websites using Bookly, which introduces additional tools to facilitate GDPR compliance within the customer dashboard. The solution allows for transparent consent management, access to personal data, export of information, and the implementation of requests for deletion or restriction of data processing. The functionalities are designed for ease of use by end users and easy integration with existing booking workflows.

Key Features and Example Capabilities

• Consent management panel – the ability to add transparent checkboxes regarding consent to data processing and marketing communications directly in Customer Cabinet.
• Export of personal data – the customer can download their data in JSON or CSV format, which facilitates the exercise of rights arising from the GDPR.
• Deletion and Anonymization Request – The option for the customer to submit a request to delete or pseudonymize data, along with the ability to automatically mark the account for processing by the administrator.
• Consent history and auditing – recording the date, time and source of consent, enabling documentation of the basis for data processing.
• Customizable messaging and privacy policies – embed links to your privacy policy and customize the messaging you display to your customers.
• Retention period control – data retention period settings with the option of cyclical anonymization after a specified period.
• Integration with Bookly Customer Wardrobe – full compatibility with the Customer Wardrobe interface, without the need to change existing booking settings.

Advantages of implementing GDPR Solution Bookly Customer Cabinet

Implementing the GDPR Solution Bookly Customer Cabinet improves transparency in customer relationships, increases trust by providing self-management tools, and simplifies internal procedures for handling GDPR requests. Administrators gain greater insight into consent history and the ability to process data requests more quickly, reducing the risk of non-compliance.

• Improved legal compliance – facilitates compliance with GDPR obligations in the context of bookings and customer service.
• Greater transparency for customers – access to their own data and consent history increases the sense of control over personal information.
• Scalability - features are designed to work well in both small practices and larger service chains using Bookly.
• Save time – Automating export and request processes reduces manual administrative operations.

Applications and use cases

Bookly Customer Cabinet's GDPR solution is ideal for industries where reservations and customer data are a key part of the business, such as medical, wellness, education, and consulting services. Typical scenarios include:

• a physiotherapy office that allows patients to download their visit history and consents before changing their treatment location,
• a beauty studio that provides customers with the option of quickly deleting their data after the service cycle is completed,
• language school documenting parental consent to the processing of students' personal information.

The GDPR Solution Bookly Customer Cabinet is a practical tool for website administrators using Bookly, streamlining privacy-related processes and facilitating the exercise of data subject rights. Thanks to flexible settings and integration with the customer dashboard, the solution allows for customizing privacy policies to the specific needs of the business and transparently communicating data processing conditions.