LatePoint Addon Custom Fields

LatePoint Addon Custom Fields - Flexible Custom Fields for Bookings

LatePoint Addon Custom Fields is an extension for the LatePoint booking system that allows you to add and manage custom fields in booking forms, customer profiles, and the administration interface. This extension enhances data collection during the appointment booking process, allowing you to tailor forms to your industry requirements and internal company procedures.

Key Features of LatePoint Addon Custom Fields

• Various field types: text, text area, select, radio buttons, checkboxes, date/time, file upload field, signature field - all available to be placed in the booking form.
• Contextual assignment: Fields can be assigned to booking forms, customer profiles, specific services or agents, making the form contextual and relevant to the situation.
• Validation and Requirability: Defining required fields, validation rules (e.g. phone number format, text length) and validation messages visible to the customer.
• Conditional Display: The ability to show/hide fields based on user selections, simplifying the interface and speeding up the booking process.
• Organizing and grouping: drag-and-drop in the field configurator, defining thematic groups and the order of display in the form.
• Display in the administration panel and calendar: additional information visible in booking details, tooltips and data exports.
• Data export/import: Export collected fields to CSV/Excel for further analysis or integration with CRM systems and reporting tools.
• Consent and GDPR compliance: options to add consent checkboxes with a link to the privacy policy and the ability to store only the necessary information.

Benefits for companies using LatePoint Addon Custom Fields

Implementing LatePoint Add-on Custom Fields translates into a better tailored booking process to specific services, increasing conversions and reducing the number of incomplete requests. Administrators can collect relevant information during the booking process, allowing staff to prepare for appointments faster and more accurately. Additional fields facilitate customer segmentation, personalize communication, and create more precise business reports.

• Better preparation for the visit – fewer phone calls and clarifying messages before the meeting.
• Higher form conversions with conditional display and simplified options.
• Ability to automatically categorize reservations based on responses to custom fields.
• Easier integration with internal processes (e.g. medical records, service checklists, equipment rental conditions).
• Greater control over customer data and its processing in the context of legal compliance.

Example applications and scenarios

• Doctor's office: an introductory form with questions about medical history, allergies, preferred form of consultation and consent to data processing.
• Beauty salon: questions about treatment preferences, possible contraindications, employee selection and the ability to send a reference photo.
• Equipment rental: fields regarding the ID number, rental period, additional insurance and acceptance of the regulations.
• Training and workshops: collecting information about the participant's level, dietary needs and preferences for training materials.
• Legal and consulting services: forms with initial questions, necessary documents to be sent and acceptance of confidentiality clauses.

The LatePoint Custom Fields Add-on is ideal for applications where a standard booking form requires the addition of specific data. Its flexibility and controllable display options allow each implementation to be tailored to a company's operational processes without unnecessarily complicating the customer interface.