Gravity Flow Incoming Webhook Extension

Gravity Flow Incoming Webhook - Integration with external systems via HTTP

Gravity Flow Incoming Webhook is an extension for Gravity Flow and Gravity Forms that allows you to receive HTTP requests from external services and automatically trigger tasks in workflows. The extension provides secure, configurable endpoints that can create or update form entries, start workflows, resume paused steps, and pass data directly into WordPress-based business processes.

Key Features of Gravity Flow Incoming Webhook

• Creating HTTP endpoints for selected workflows, enabling actions to be triggered from external applications.
• Mapping payload data (JSON or form-encoded) to Gravity Forms form fields, including support for attachments and multiple fields.
• Conditional webhook firing capabilities – rules based on values from the request or on the workflow state.
• Authorization options: API key, Basic Auth, HMAC signature headers, or IP restrictions to secure endpoints.
• Support for various data formats and transformations using filters and developer hooks.
• Ability to trigger specific steps in the workflow (e.g. approval, task assignment) instead of just starting the workflow.
• Logging of requests and responses in the context of the entry, which facilitates auditing and integration diagnostics.

User benefits and business applications

Gravity Flow Incoming Webhooks accelerate process automation by directly connecting forms to external systems. This allows organizations to:

• Connect CRM, accounting systems, helpdesk tools and mobile applications with the processes of receiving notifications or requests.
• Automatically create entries and trigger workflows upon external events—e.g., payment, delivery confirmation, or service request.
• Improve real-time ticket handling by reacting immediately to data sent via partner APIs or IoT devices.
• Maintain a complete log of communication between systems in the context of a given entry, facilitating auditing and reporting.

Example usage scenarios

• The e-commerce platform sends the order status to the Gravity Flow Incoming Webhook, which automatically triggers the refund or complaint process.
• The application form is completed via integration with an external system – the webhook maps the fields and starts the internal approval process.
• The external booking system sends confirmations to WordPress, and the workflow manages resource assignments and notifications to the team.
• A webhook serves as a gateway for external automation tools (e.g., Zapier, Make) that send data to internal workflows.

Customization and security

Gravity Flow Incoming Webhook offers security mechanisms and extension points for developers. Endpoints can be protected using keys, HMAC signature headers, and IP address restrictions. Developers can leverage available filters and actions for data validation, payload transformation, and integration with their own business logic. This ensures integration remains flexible and aligned with the organization's security policy.

Gravity Flow Incoming Webhook is a solution for teams looking for a stable way to connect Gravity Forms-based processes to any external systems while maintaining control over data and workflows.