Gravity Flow Folders Extension

Gravity Flow Folders - Organize your tickets and keep your processes organized

Gravity Flow Folders is an extension for Gravity Flow and Gravity Forms users that introduces a directory system (folders) for managing form entries. This solution allows you to logically group submissions, assign them to specific folders, and quickly perform bulk actions, accelerating process management and reducing the risk of missing important tasks.

Key Features of Gravity Flow Folders

• Creating and managing folders: defining names, descriptions and entry assignment rules.
• Auto-assign: Conditional rules allow you to automatically place tickets in the appropriate folders based on form fields or flow status.
• User Views: Limit folder visibility to specific roles or users, ensuring data segregation and security.
• Filtering and searching: Advanced filters help you quickly find posts by date, status, tags, or assigned people.
• Bulk operations: move multiple entries at once, change statuses, assign to users or mark as complete.
• Integration with Gravity Flow steps: Folders can be used in workflow logic – for example, as a placeholder for final actions or intermediate steps.
• Contextual information: counters, information about recent activities and quick entry views without having to open a single record.

Benefits for the user and the organization

Implementing Gravity Flow Folders reduces information clutter and facilitates control over form-based processes. Folders enable teams to work more effectively—priorities are clear, repetitive tasks are delivered more quickly to the right people, and administrators gain a clear overview of team workloads. Filtering and bulk processing features reduce the time it takes to process large volumes of requests, resulting in improved efficiency and faster turnaround times.

Practical applications

• HR and recruitment: sorting applications by recruitment stage, assigning candidates to recruiters, marking statuses.
• Customer service and ticketing: prioritization of requests, transfer of cases between departments, group resolution of requests.
• Publishing and editing: organizing content according to production stages (concept, verification, publication).
• Financial and procurement processes: sorting requests, invoices or orders based on approval or documentation status.
• Project management: assign tasks to teams, track progress, and quickly review the backlog.

Integration, configuration and security

Gravity Flow Folders works directly with your existing Gravity Flow and Gravity Forms installation, expanding your post management capabilities without the need for separate systems. Configuration includes creating folders, defining assignment rules, and setting access permissions for individual WordPress roles. Visibility restrictions and access controls help meet privacy requirements and internal security policies, while activity logs facilitate auditing of ticket-handling activities.

Fast implementation and flexibility

• The intuitive administration interface allows you to quickly define folders and rules without the need for programming.
• The ability to link folders to workflow steps allows you to create flexible, multi-step workflows.
• Scalability: the system works well both in small teams and when handling large volumes of requests.

Gravity Flow Folders is a solution designed for organizations looking to streamline ticket processing, increase process transparency, and accelerate task completion. Integrating with the existing Gravity Forms and Gravity Flow ecosystem, the extension brings immediate order and simplifies the daily work of teams responsible for business processes.